At Collision 24, our knowledgeable staff of professionals strives to meet all of your automotive needs, including all of your questions. We want you to be as informed as possible so that you fully understand our services and the auto body repair process. It’s important to us that the residents of Brockton, Randolph and Stoughton know about all we have to offer at Collision 24 to benefit them.
Is your facility properly equipped?
Yes, our state-of-the-art facility is equipped with cutting edge technology and high-quality tools that allow us to perform seamless repairs on your vehicle. Our facility also has machines necessary for us to complete services such as computerized paint matching or computerized frame repair.
Who will be working on my vehicle?
Our collision specialists have been through extensive training to provide the best quality of auto body repairs. These technicians have spent years repairing many different cars and have the skills and experience to repair the most complex auto issues.
Will you accept my insurance?
Collision 24 is proud to work with all major insurance companies in for the convenience of our Brockton, Randolph and Stoughton customers.
What is a direct repair shop?
A direct repair facility is a body shop that works directly with your insurance company as a preferred shop. Body shops earn the right to be in preferred shop programs by meeting certain requirements such as having certified technicians, using the proper equipment, and having a record of satisfied customers. A preferred shop actually writes the estimate, orders the parts, and repairs your vehicle without having to wait for an insurance adjuster.
Am I required to obtain more than one estimate?
You are NOT required by law to obtain more than one estimate or appraisal.
Do I have to go to a specific repair shop?
No, you have the right to go to the repair shop of your choice.
Are differences in estimates common?
Yes, differences in estimates are common. If you are unsure of why one estimate is different than another, just ask.
Do you have appraisers on site?
Yes, we have licensed and experienced appraisers on site to provide an estimate that you can trust.
Do you offer rental cars?
Yes, if your vehicle requires extensive auto body repairs, you don’t have to be without a vehicle. At Collision 24, we keep rental vehicles on site so that you can drive off in one after you drop of your vehicle.
Do you offer specials?
Yes, it’s important to us to show our gratitude to our customers, that’s why we offer specials on our website. Whether it’s 20% off an oil change or free pin striping, we always feature deals for our loyal customers.
Do you have towing services?
Yes, Collision 24 offers 24 hour towing services to make sure that you never get stranded without help on the way.
Where are you located?
Collision 24 is located at 97 Manley Street in Brockton.
What are your hours?
Collision 24 is open from 7:30am to 5:30pm on Monday through Friday and from 8:00am to 12:00pm on Saturdays.
If you have additional questions, feel free to contact us at 508-586-2010 or come see us at 97 Manley Street in Brockton.